As David Sperstad learned more about the basics of business ownership and running a bike shop, he and his wife thought they might like to start their own shop.
Your retail return policy can have a big effect on your customer satisfaction and your store's profitability. Learn best ideas for your retail return policy. Read more
Visual merchandising and design work together to attract shoppers into your store, lead them through your displays, and persuade them to buy. Read more
This session will take you through easy-to-implement omni-channel ideas that provide a frictionless and perfect experience for today’s customer. Read more
The interaction between customer and salesperson would be dramatically improved if the salesperson wore a NAMETAG. Learn why.
83% of US consumers have bought something on Amazon in the last six months. How can a small, brick-and-mortar retailer hope to compete?